Frequently Asked Questions
Chatwise is an AI-powered platform that helps businesses create intelligent chatbots for customer support, sales, and user engagement. Our platform requires no coding and can be set up in minutes.
All paid plans include a 30-day free trial. You can explore all features of your chosen plan during this period. You won't be charged until the trial ends, and you can cancel anytime during the trial.
Yes! You can upgrade or downgrade your plan at any time from your account settings. Changes will be reflected in your next billing cycle.
You can train your AI agents using various sources including website URLs, sitemaps, text content, and documents (PDF, Word, etc.). The amount of training sources depends on your plan.
Message limits vary by plan: Starter includes 2,000 messages/month, Professional includes 12,000 messages/month, Ultra includes 50,000 messages/month, and Custom plans offer unlimited messages.
Yes! All plans include website integration. You can embed your AI agent on your website with a simple code snippet. Professional and higher plans also support multi-channel deployment.
Support varies by plan. Starter includes email support, Professional includes priority support, Ultra includes dedicated support, and Custom plans include 24/7 dedicated support with SLA guarantees.
Absolutely. We use enterprise-grade security measures including encryption at rest and in transit, regular security audits, and compliance with industry standards. Your data is never used to train general AI models.
Yes, you can cancel your subscription at any time from your account settings. There are no cancellation fees, and you'll retain access until the end of your billing period.
Yes! Our Custom plan is designed for large organizations with specific needs. Contact our sales team to discuss custom integrations, advanced security features, and dedicated support options.
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